32-34 Avenue Rd, Bilston WV14 9DJ, UK – 01902 882070
5 Star is for the medical care I have received but NOT the secretary staff. They can be abrasive and intrusive. Sometimes it seems like they believe they run the surgery and have absolute rights to know about personal situations. Once I was told by a doctor to submit a sample for testing and the secretary refused at first to take it even AFTER I told her the doctor literally just told them to take it, they seem to feel they know better. A good staff shakeup and removal of the few intrusive secretaries who feel they are qualified to over-ride a doctors instructions would make a massive difference. You cannot sum up the surgery by experience as a whole, the doctors are fantastic. The other staff however are not.
love the drs and nurses, the have been good to me.
100 Milking Bank, Dudley DY1 2TY, UK – 01384 234737
Fantastic service from all staff. Receptionists always do their best to help. Doctors are caring and sympathetic always.
Staff very polite and friendly. Doctors at the surgery very thorough and helpful
Stafford St, Dudley DY1 1RT, UK – 01384 458229
Always been good so far reception staff have always been helpful I am a carer and have had problems in the past with a different surgery but stepping stones have been good doctors and reception staff
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